We are a team of infrastructure and SaaS veterans committed to re-imagining and re-inventing the remote DataCenter support business. Our mission is to create consistency for the clients and the local service people.
William Nolan
Tier-1 DataCenter Support.
Iven Berie
Tier-1 DataCenter Support.
Yuuji Tokunaga
Tier-2 DataCenter Support.
Marcus C. Martinez
Tier-3 DataCenter Support.
New York
Smart, Useful Technology
Our web app helps you (and us!) keep track of your gear, organize your jobs, running a smooth job process and build relationships with technicians you can trust.
Flexible Scheduling
We help to create an easy scheduling process that allows the client to always have a good understanding on the status of our support technicians and be able to plan ahead with the technician they trust.
Classified Service Tiers
We work with our technicians to evaluate service level that they can support based on the skill set, that helps our clients to set right expectations and save time and money.
Full-Scale Assistance
With a team of experienced leaders coordinating with our local technicians, NocNoc is able to provide staging-to-production assistance with minimum administration from the client side. We can also take the lead and work with our technicians to provide higher level of infrastructure management service such as inventory and asset management.