We've Modernized Remote Datacenter Service Support
With an easy to use web app, highly qualified technicians, and 24/7 support NocNoc helps hosting providers, corporations, and startups manage and support their physical infrastructure around the globe.
Rack Level Support
Tier 1, 2, & 3 Hardware Support
Infrastructure Schema and Inventory
Ongoing Maintenance
Emergency Support
Complex Projects / Migrations
| Emergency Services | While we don't have technicians at every facility 24/7, we're able to tap into our global team of experts to quickly locate and dispatch a technician with the right skills for your job. | |||
| Complex Migrations | Whether you need to move equipment across town or around the globe, our deep experience in datacenter logistics ensures your gear is migrated properly and on time. | |||
| Rack, Stack & Cabling | Our Tier-1 engineers are able to get your infrastructure connected quickly with standardized procedures and at competitive rates. | |||
| Onsite Hardware Support | Our Tier-2 engineers are perfect for designing and implementing complex cabling plans, helping with rack layout design, and supporting high-level hardware deployments. | |||
| Tier-3 Remote Support | Need more advanced system / network support? Our remote administrators will coordinate with onsite T1 and T2 engineers for more complex resolutions. | |||
| In-App Scheduling and Job Status update | No need to be frustrated waiting for emails and phone calls, we made it easy for our engineers to communicate with you. | |||
| Consistent Resources | Do you like your coffee the same way each morning? With NocNoc you can maintain consistency in your remote services by requesting the same engineer(s) and building relationship. And with our in-app infrastructure tracking and job histories, new team members will always be on the same page. | |||
| Managed Services | Need regular support and maintenance? We provide recurring services such as inventory audits, cage cleanup / labeling, and asset management to ensure your facilities are always up to date and up to snuff. | |||
| Itemized Service Features | Why should ordering a cable check be harder than ordering a pizza? With NocNoc, there is no need to write long emails for your request details. Simply choose from our itemized list of services and we'll spring into action. |